Thank you for visiting and shopping at POMPOCO. The following terms constitute our Shopping Policy, which applies to all purchases made on our website pompoco.sbs. This website is operated by LUXEVA ATELIER INTERNATIONAL LIMITED, a company registered in Hong Kong.

Order Placement

When you place an order on our website, you will receive an order confirmation email. Confirmation of the order does not mean final acceptance of your order. We reserve the right to refuse or cancel any orders for reasons including product unavailability, pricing errors, suspected fraud, or other issues.

Product Information

We make every effort to display product images, descriptions and specifications accurately. Due to different screen displays, slight colour differences between the actual jewelry and online photos may exist. All jewelry sizes and weights are approximate.

Pricing & Payment

All prices shown on the website are in US dollars unless otherwise stated. Prices are subject to change without prior notice. Payment must be fully completed before we start processing your order. We accept payment methods displayed on the checkout page.

Order Modification & Cancellation

You may modify or cancel your order for free before the order is shipped. Once the parcel has been dispatched, order cancellation is no longer available. If you need to change your order details, please contact our customer service as soon as possible via jack19178@163.com.

Product Availability

All products are subject to stock availability. If an item you ordered is out of stock, we will email you to offer alternatives or cancel the corresponding item and refund the related payment.

Intellectual Property

All texts, images, logos and designs on pompoco.sbs belong to LUXEVA ATELIER INTERNATIONAL LIMITED. No content may be copied, reproduced or used without our written permission.

Governing Law

This Shopping Policy shall be governed by the laws of the Hong Kong Special Administrative Region.

If you have any questions about our shopping rules, please contact us at jack19178@163.com.